Half of all rail ticket advice is wrong [Telegraph]

Date: 24/02/2011

Passengers looking to find the cheapest ticket, either from a clerk at a station or from National Rail Enquiries, the telephone helpline, were frequently given incorrect information about how to save money. In some cases passengers could have ended up spending more than £100 more than they needed to.

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Half of all rail ticket advice is wrong


Over half of all official advice given to passengers about rail tickets is wrong, according to an investigation by a watchdog.

Related images

Echoes of a bygone age. The attractive refurbished booking office on the east side of the concourse at Bridlington, photographed in October 2008.
Location: Bridlington
Company: Bridlington Branch (Hull and Selby Railway)
01/10/2008 John Furnevel
Booking office at Cowdenbeath 1962 vintage... July 1994.
Location: Cowdenbeath
Company: Dunfermline Branch (Edinburgh and Northern Railway)
/07/1994 David Panton
Editors note: There's a story here..... a kind of Railscot 'Christmas Carol' in fact... For the full article (by Eberneezer McCartney) see 'Single to Stobs please...' under the Articles section (click here).
Location: Tickets and labels
Company: British Rail
04/01/1969 Bruce McCartney