Date: 16/10/2020

Customer facing staff working in the UK experience over 400 abuse incidents every day and rising [i]
43% of shop workers say they have been threatened with physical violence. 1 in 5 mention the use of a knife [ii]
70% of front line rail staff have experienced workplace violence in the last 12 months [iii] ...

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Channel 4 and Nationwide Building Society partner with Co-op and Network Rail to highlight shocking abuse suffered by UK customer facing staff

Network Rail

Customer facing staff working in the UK experience over 400 abuse incidents every day and rising [i] 43% of shop workers say they have been threatened with physical violence. 1 in 5 mention the use of a knife [ii] 70% of front line rail staff have experienced workplace violence in the last 12 months [iii]

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Tags: x Customer facing staff