Train feels the strain: passengers slate £150m Caledonian Sleeper [The Guardian]





Date: 10/08/2019

Public tell of delays, power cuts and being told to take a taxi 100 miles to their destination. With luxury double rooms, en suite showers and a breakfast service which includes smoothie bowls and eggs royale, the relaunch of the renowned Caledonian Sleeper just over 100 days ago seemed to have elevated the train service to the highest standards of luxury and convenience.But since the £150m fleet of trains was introduced in April, it has been beset with difficulties “ from severe delays and botched reservations to food shortages and a broken air conditioning unit. One passenger complained of a power cut, while another one was forced to sleep with the lights on.


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Train feels the strain: passengers slate £150m Caledonian Sleeper

The Guardian

Public tell of delays, power cuts and being told to take a taxi 100 miles to their destination