Improvement plan delivering for customers [ScotRail]

Date: 24/06/2019

Customers are benefiting from more trains running on time, fewer cancellations to services, and more seats throughout the country as ScotRail successfully delivers its performance improvement plan. The train operator committed to a range of improvements in March of this year after reaching a remedial agreement with Transport Scotland. Completion of the driver and conductor training in the east of the country has had a significant impact, with cancellations in the region at their lowest level in a year.

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