ScotRail has drafted in a former rail chief to improve punctuality after it failed its target last month despite an improvement plan introduced more than a year ago. The move came as Humza Yousaf said he expected the fall in performance 'to be addressed immediately'. Figures published today show punctuality over the year to last Saturday was 90.4 per cent of trains arriving within five minutes of schedule, compared to the target of 90.8 per cent. That was set under a detailed performance improvement plan which has been in force since it was ordered by Mr Yousaf in September 2016 when punctuality fell below minimum acceptable levels. The target was set lower than the original target for this period, of 91.7 per cent, to make it more achievable.
ScotRail has drafted in a former rail chief to improve punctuality after it failed to hit a target last month despite an improvement plan being in force for more than a year.