ScotRail publishes 249-point improvement plan [Rail Technology Magazine]





Date: 29/11/2016

Scottish transport minister Humza Yousaf has called for 'immediate improvement' in Scotland's rail services as ScotRail's performance improvement plan was published in full.
The Scottish government had come under pressure from opposition parties, including Scottish Labour, to reveal the details of the improvement plan due to a plague of recent problems affecting Abellio ScotRail services, including a train breakdown near Edinburgh and overhead wiring issues near Glasgow.
ScotRail's 249-point plan includes measures to improve punctuality and reliability through various local and national initiatives such as numerous infrastructure developments, better communication with customers and the launch of an 'On Time Every Second Counts' campaign.
Yousaf, who visited Edinburgh Waverley Station before speaking at a rail conference, said that he was 'delighted' that the plan was being published, hoping that the publication will spur 'immediate improvement' in ScotRail's performance.


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ScotRail publishes 249-point improvement plan

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Tags: x Humza Yousaf x Abellio x ScotRail x Abellio ScotRail